SHIPPING POLICY
Shipping Policy:
Please allow 24-48 hours for your order to be fulfilled and dispatched. Shipping times are timed from the day of dispatch.
Orders placed during the weekend dispatch from the next nominated business day (Monday).
Delivery Tracking :
We will send you an email confirming the carrier’s details and the tracking number as soon as your order is shipped.
Taxes/Duties:
When a package is delivered internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country. These charges are typically due once the package arrives in the destination country.
The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country. Otakoanime.com isn’t responsible for any additional charges that may apply after a purchase is completed on otakoanime.com . We can’t predict which of these fees, if any, will be applied.
If your have questions or haven't received your order, please contact our support team.
Please allow 24-48 hours for your order to be fulfilled and dispatched. Shipping times are timed from the day of dispatch.
Orders placed during the weekend dispatch from the next nominated business day (Monday).
Delivery Tracking :
We will send you an email confirming the carrier’s details and the tracking number as soon as your order is shipped.
Taxes/Duties:
When a package is delivered internationally, it may be subject to import taxes, customs duties, and/or fees imposed (e.g. handling fees) by the destination country. These charges are typically due once the package arrives in the destination country.
The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country. Otakoanime.com isn’t responsible for any additional charges that may apply after a purchase is completed on otakoanime.com . We can’t predict which of these fees, if any, will be applied.
If your have questions or haven't received your order, please contact our support team.